On Campus Services
An ATM is located in the main lobby of the hospital.
UM Rehabilitation & Orthopaedic Institute offers a list of licensed hair care individuals who will provide
services during your hospital stay. All barbers/beauticians listed set their
own appointment times and fees for service. Please call them directly
to schedule an appointment and/or to inquire about services and fees.
Each nursing unit has a current list at the reception desk.
UM Rehabilitation & Orthopaedic Institute Orthopaedics and Rehabiliation is an official sponsor of CaringBridge, an Internet service developed to help patients and their families stay connected with loved ones during medical treatment. CaringBridge is a free, easy-to-use Internet service developed to keep friends and family informed during challenging or stressful times. Learn more about CaringBridge.
The hospital chapel is open 24 hours a day for you, your family and visitors.
It is located on the Terrace Level of the hospital. There is both a nondenominational
service and a Catholic communion service every Sunday. If you would
like a chaplain of a certain faith to visit you, please ask your nurse.
Our dental suite, which is unique among rehabilitation hospitals, provides
a variety of services to patients, which include evaluation, hygiene, restoration,
prosthetics, endodontics and oral surgery. If you are an outpatient, you
may call and make an appointment for dental services at 410-448-6290.
UM Rehabilitation & Orthopaedic Institute has several dining areas for patients and their families. If you
are at UM Rehabilitation & Orthopaedic Institute for rehabilitation, you will eat most of your meals in the
dining room or in your room on the unit. Sometimes there are situations
that may require you to have in-room service. If you are at UM Rehabilitation & Orthopaedic Institute
for surgery, you will receive your meals in your room. If you have
dietary or meal concerns, contact your nurse.
Our cafeteria is open for breakfast, lunch and dinner. It offers a variety
of meal choices.
|Cafeteria Hours (Monday Through Friday)
|6:30 - 9:30 a.m.
|9:30 - 10:15 a.m.
|11 a.m. - 2:30 p.m.
|3 - 4 p.m.
||Snacks and Lite Fare
|4 - 6:30 p.m.
A variety of educational programs are open to patients and families.
Your team will invite you to programs that may be of interest to you.
Please ask for information about in-house activities at any time.
Regular fire/disaster drills keep our staff skilled in safety procedures. If
you hear a fire alarm, you may be asked to return to your room and the
door will be closed. Your visitors should stay with you. Never use the
elevators during a fire drill. If you are in a therapy area, follow the
instructions of staff in that area.Visitors who are in the lobby will be
asked to remain there until the end of the drill.
The Healing Garden provides a unique environment for patients, families,
staff and visitors. Utilizing the harmonious balance between body and
mind, the garden has been designed to stimulate one’s visual, auditory and
olfactory senses through the choice of plants, sound and color. Various
ground patterns and textures are incorporated to challenge mobility skills
and prepare for community reintegration. Please ask a staff member for
directions to the garden.
We have TTY (text telephone for the deaf ) equipment available for
your use. Please ask your nurse or speech therapist and they will be
happy to provide a TTY. Maryland Relay may be accessed by dialing
Alcohol and illegal substances are not allowed in the building or on
hospital grounds. Use of alcohol or illegal substances on UM Rehabilitation & Orthopaedic Institute property
can result in legal action or immediate discharge.
A CT scan is located on the campus of UM Rehabilitation & Orthopaedic Institute and can be
utilized for inpatients as well as outpatients.
Private insurance, Medicaid and managed care benefits will be verified prior
to admission, and prior authorization for admission will be obtained. This is
not a guarantee of payment. If you need help understanding your insurance
coverage or health plan, start with your insurance company or health benefits
manager. If you do not have health coverage, we will try to help you and
your family find financial resources or make other arrangements.
your help with collecting information and other requirements to obtain coverage
or assistance. Our staff members will file claims for you with health care
insurers or other programs, such as Medicare and Medicaid. They will also
help your physician with necessary documentation or hospital bills and
insurance coverage. If you have questions about your bill, contact a Patient
Financial Services’ customer service representative at 410-821-4140.
Physicians trained in both conventional and complementary medicine
work with skilled complementary practitioners to offer individualized
care and treatment options. Services offered include acupuncture, yoga,
mindfulness based stress reduction (MBSR), nutrition counseling, craniosacral
therapy, hormone and herbal counseling and healthy aging
consultations. Please call 410-448-6361 for additional information or to
schedule an appointment. Our web site is www.compmed.umm.edu.
Intensive Care Unit/Intermediate Care Unit
UM Rehabilitation & Orthopaedic Institute offers a higher-level intensity unit for those patients who
require mechanical ventilation or temporary hemodynamic monitoring.
This unit is staffed by fellowship-trained intensivists, critical care nurses
and a critical care physician assistant. Twenty-four hour coverage is
managed by a physician on site.
In the event that you or your family member requires transfer to a tertiary care center due to worsening medical status, the staff, in consultation with your
attending physician, will arrange for transport. Our intention is to accept you
back to our unit for transition to rehabilitation once medically suitable.
A language or sign language interpreter will be provided based on
Joint Replacement Class
UM Rehabilitation & Orthopaedic Institute offers a weekly class for patients who are to undergo hip or
knee replacement surgery. This class is presented by the Total Joint
Coordinator (clinical nurse specialist), physical therapists, occupational
therapists and case managers. For further questions call 410-448-6479.
Families are encouraged to label all patients’ clothing and take items
home for laundering. If this is not possible, free washers and dryers are
available for patient and family use on each floor in the rehab center.
You will need to bring detergent.
Your mail will be delivered to your room. After your discharge,
we will send mail to your home. A mailbox is conveniently
located in the hospital’s main entrance for outgoing mail.
Menus are carefully planned by dietitians. They offer you a selection of
appetizers, entrees, vegetables, beverages and desserts at each meal. We also
have a special menu for children. The menus follow a three-week cycle, for
greater variety. You may order guest trays for your visitors for a fee.
Let us know how you like the meals we serve. Thanks to our menu review
process, we are always changing our menus to please our
patients. Our dietitians and food managers can be reached any time
at 410-448-6422 to answer your questions.
Patients often inquire about receiving food from the cafeteria. Any
patient may come to the cafeteria to purchase food, but cafeteria food
is not made available to patients through the patient meal program.
No medication (including vitamins and supplements) is to be kept at
the bedside unless specifically ordered by your UM Rehabilitation & Orthopaedic Institute physician. All
medications are issued by the hospital pharmacy and administered by
the nurse. Unless you have been specifically told otherwise, send all
medications home with your family.
UM Rehabilitation & Orthopaedic Institute has multiple outpatient therapy sites. These sites are located in
Woodlawn and on the UM Rehabilitation & Orthopaedic Institute campus.
UM Rehabilitation & Orthopaedic Institute has an on-site pharmacy that serves both employees and patients. On
the day of discharge, you or a family member can stop by with your discharge
prescriptions and have them filled before you leave. The pharmacy is open
weekdays from 8:30 a.m. - 4:30 p.m. Please call 410-448-MEDS (6337).
Visit our Pharmacy Services page for more information.
Free parking is available for patients and visitors. Handicapped-accessible
parking is located near the main entrance.
Personal Items and Valuables
If you are staying for any length of time, you may want to bring a few
personal items from home (photographs, etc.). We cannot accept
responsibility for these items, so please do not bring valuable things!
Please label all personal items with your name or initials. You may want
to keep a small amount of money to buy personal items and snacks.
UM Rehabilitation & Orthopaedic Institute has a large therapy pool with a pool side lift for those who need
it. The pool is used by therapy teams to help patients who need aquatic
therapy or other fitness and recreation programs.
UM Rehabilitation & Orthopaedic Institute’s X-ray department, located next to Surgery, provides basic
We have security officers on duty 24 hours a day. If you would like a
security officer to escort you to your car, please do not hesitate to request
Because we are committed to a healthy environment for our patients,
visitors and staff, UM Rehabilitation & Orthopaedic Institute is a smoke-free environment. Smoking is not
allowed anywhere in the facility. Designated outdoor areas where
smoking is permitted were available until 7/1/08 when the campus was
designated “Smoke Free.”
Regular meetings of support groups (such as the Stroke Club and
Brain Injury, Spinal Cord Injury, Amputee and other groups) give
patients a chance to discuss common concerns and problems and look
at possible resolutions or options.
The Brain Injury Association of Maryland has its office at UM Rehabilitation & Orthopaedic Institute and
is also a resource for patients and their families. If you would like to
participate or want to know more about the groups, please call the
Coordinator of Customer/Community Service at 410-448-6748.
Preadmission testing - Testing is required for surgery and can be
arranged at UM Rehabilitation & Orthopaedic Institute or with your surgeon’s office prior to surgery. If you
have any questions, please call 410-448-6719 and ask for the registration
Local telephone service is free for all UM Rehabilitation & Orthopaedic Institute patients. You may bill long distance
calls to your own telephone calling card. If you have any trouble
with your telephone service, please call the UM Rehabilitation & Orthopaedic Institute operator (dial 0). If
you need TTY (text telephone for the deaf) equipment, please speak with
your nurse, speech therapist or case manager. Pay phones are located off
the Grand Hall and on the Terrace Level near the conference center.
Each patient is provided with free cable television service.
If you are 17 or younger, you must, by law, keep up with your schoolwork.
A teacher from your school system may be provided to work
with you. Discuss this with your case manager.
Located inside the dining area, vending machines offer drinks and
snacks. This area is open 24 hours a day.
Please visit our Visiting Hours page to learn more about UM Rehabilitation & Orthopaedic Institute's visiting hours and policies.